Run, grow and scale your e-commerce business with one accountable team.
From marketplace account health and advertising to storefront builds, SEO and reporting — 18 specialist services across 5 practice areas, scoped around your channels and targets.
Showing 18 services
E-commerce Account Management
Day-to-day ownership of your seller accounts — health, listings, stock, returns and marketplace support.
Account Health Management
Keep seller accounts compliant, in good standing and free of avoidable suspensions.
- Order defect rate
- Late dispatch rate
- Cancellation rate
Product Listing & Catalogue Management
Accurate, complete and searchable listings across every channel you sell on.
- Listing quality score
- Suppressed listings
- Search impressions
Inventory & Stock Availability
Fewer stock-outs and less dead stock through planned replenishment.
- In-stock rate
- Days of cover
- Stock-out incidents
Returns, Claims & Reimbursements
Recover money owed for lost, damaged and wrongly returned items.
- Return rate
- Claims filed vs. approved
- Amount recovered
Ticket Resolution & POC Coordination
One accountable point of contact for marketplace support cases and escalations.
- Open tickets
- Average resolution time
- Escalations raised
Marketplace & Advertising Management
Marketplace operations, sponsored ads, promotions and listing content run as one coordinated program.
Amazon, Flipkart, Myntra & Meesho Marketplace Management
End-to-end management of your marketplace storefronts, from onboarding to scale.
- Revenue by channel
- Buy Box share
- Conversion rate
Advertising Performance: ROAS, ACOS, TACoS
Sponsored ads managed against profitability, not just clicks.
- ROAS
- ACOS
- TACoS
Marketplace Promotions & Campaign Management
Sale events, deals and coupons planned around margin and stock.
- Event revenue
- Units sold
- Promotional margin
Product Content, Listing Creatives & A+ Content
Listing images, copy and A+ content that answer buyer questions.
- Conversion rate
- Image compliance
- Return rate for content-related reasons
E-commerce Website Development
Storefronts on Shopify, WooCommerce or a custom stack, connected to the payment, shipping and ERP tools you run on.
SEO & Growth Marketing
Organic visibility, conversion optimization and revenue planning tied to the targets your business is held to.
Sales & Revenue Growth
A clear growth plan across channels, pricing, assortment and ads.
- Revenue
- Average order value
- Repeat purchase rate
Sales Target Achievement
Monthly targets broken down into channel and SKU-level plans.
- Target vs. actual
- Run rate
- Channel contribution
E-commerce SEO & Conversion Rate Optimization
More qualified organic traffic, and more of it turning into orders.
- Organic sessions
- Keyword rankings
- Conversion rate
Analytics & Business Operations
Orders, payments, reporting and tracking — the operational backbone that keeps numbers reliable.
Order Processing & Fulfilment
Orders confirmed, packed and dispatched on time, every day.
- On-time dispatch rate
- Order cycle time
- RTO rate
Payment Reconciliation
Know that every order was paid correctly — and recover what wasn't.
- Unreconciled orders
- Discrepancy value
- Disputes resolved
Reporting & Team Management
Consistent reporting and a well-run e-commerce team, in-house or ours.
Analytics, Conversion Tracking & Business Intelligence
Accurate tracking and dashboards you can make decisions from.
A clear plan before any work begins
Whether you need one service or all 5 practice areas, every engagement follows the same four steps.
- 01
Audit
We review your accounts, listings, ads, store and data to see where things stand today.
- 02
Plan
You get a written scope with priorities, owners, the KPIs we'll track and a reporting cadence.
- 03
Execute
Our specialists run the agreed work day to day, with a shared tracker your team can see.
- 04
Review
Regular reviews against targets, and the plan is adjusted based on what the numbers show.
Not sure which services you need?
Tell us your channels and targets — we’ll recommend where to start.
How our e-commerce engagements work
Can we engage you for just one or two of these services?
Yes. Many clients start with a single service — for example advertising management or account health — and add more once the first engagement is running well. We scope each engagement around what you actually need.
Which marketplaces and platforms do you work with?
We work with Amazon, Flipkart, Myntra and Meesho on the marketplace side, and with Shopify, WooCommerce and custom-built stores for websites. If you sell on another channel, ask us — we'll tell you honestly whether it's a fit.
Do you work alongside our in-house team?
Yes. We can run operations end to end, or work alongside your team with clearly defined responsibilities, shared trackers and regular review calls.
How is pricing structured?
Ongoing management is typically a monthly retainer based on the number of channels, SKUs and services involved. Website development and integrations are quoted per project. We share a written scope and quote after the consultation.
What do you need from us to get started?
Access to the relevant seller accounts, store admin and ad accounts, your current targets, and a point of contact on your side. We begin with an audit so the plan is based on your real data.
Let’s find out exactly where your store is leaving revenue on the table.
Book a free 30-minute consultation — we’ll review your store, flag the highest-impact fixes, and tell you honestly whether we’re the right fit.